Effective Date: 03.06.2025

KND Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. We collect information in the following ways:

a. Information You Provide to Us:

Name, email address, phone number

Business name and website URL

Chatbot preferences and setup details

Any other information you voluntarily provide through forms or communication

b. Automatically Collected Data:

IP address

Browser type and version

Pages visited and time spent

Device information

Cookies and similar technologies

2. We use the information we collect to:

Create and configure chatbot solutions for your website

Provide customer support and respond to inquiries

Generate leads and optimize conversion strategies

Improve user experience and personalize content

Analyze site usage and performance

Ensure legal compliance

3. Sharing Your Information

We may share your data with:

Trusted third-party service providers who assist in operating our website and services

Legal authorities when required by law or to protect our rights

Partners or subcontractors involved in your project under confidentiality agreements

We do not sell or rent your personal data to third parties.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. You can request deletion at any time.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access, update, or delete your personal information

Withdraw consent at any time

Object to or restrict processing under certain circumstances

To exercise these rights, please contact us

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.