Effective Date: 03.06.2025

Welcome to
KND Agency . By accessing or using our website and services, including chatbot development, lead generation, and automation tools, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Use of Our Services

By using our services, you agree to:

Provide accurate and complete information

Use our services only for lawful purposes

Not engage in unauthorized copying, resale, or reverse engineering of our systems

2. Services Provided

KND Agency offers:

Custom chatbot development for websites

Lead generation automation solutions

Automated customer service tools

We reserve the right to modify or discontinue services at any time without prior notice.

3. Client Responsibilities

You are responsible for:

Providing content and guidelines for chatbot responses

Ensuring that your use of our services complies with all applicable laws and data protection regulations

Maintaining the security of your accounts and credentials

4. Payments and Fees

All services are subject to pricing as agreed upon in your proposal or service agreement

Invoices are payable within 14 days unless otherwise stated

Late payments may result in service suspension

5. Intellectual Property

All code, systems, and processes developed by KND Agency remain our intellectual property unless otherwise agreed in writing. Clients retain rights to their brand content and user data.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information, trade secrets, and data exchanged during the course of the relationship.

7. Limitation of Liability

We are not liable for:

Losses due to misuse or misconfiguration of our services

Indirect, incidental, or consequential damages

Downtime caused by third-party platforms or hosting providers

Our liability is limited to the amount paid by you for the service in question.

8. Termination

We may terminate or suspend access to our services immediately, without prior notice, if: You breach these terms

Payment is overdue

Your usage poses a security risk or is deemed unlawful

Upon termination, your access to services and content will cease.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the revised terms.